Privacy Policy — bbn88

This Privacy Policy ("Policy") describes how bbn88 ("we", "us", "our") collects, uses, stores, shares, and protects personal information provided by users ("you", "your") when you register, log in, deposit, play, or otherwise interact with the bbn88 platform at https://bbn88.club. By using bbn88, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

bbn88 is committed to handling your personal data with care, transparency, and respect. We collect only the information that is necessary to operate the platform, verify your identity, process transactions, prevent fraud, and provide you with a safe and enjoyable gaming environment. We do not sell your personal data to third-party marketing companies. We do not share your data with unaffiliated parties except where required by law or strictly necessary for the operation of core services.

Information You Provide Directly

When you register for a bbn88 account or use our services, we collect the following categories of personal information that you provide to us directly:

• Identity information: your full legal name, date of birth, and gender as provided during registration or KYC verification.
• Contact information: your Bangladesh mobile phone number and, where provided, an email address.
• Identity documents: a photograph of your National Identity Card (NID) or passport and a selfie photograph, submitted during the KYC process.
• Financial information: your bKash, Nagad, Rocket, or Upay mobile wallet number or bank account details used for deposits and withdrawals. We do not store full card numbers; payment processing is handled by our payment partners.
• Communications: messages you send to our customer support team via chat, email, or any other support channel, including the content of those messages and any attachments.

Information Collected Automatically

When you access or use the bbn88 platform, we automatically collect certain technical and behavioural information, including:

• Device information: device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Network information: your IP address, approximate geographic location derived from IP, and internet service provider (ISP).
• Usage data: pages visited, features used, games played, bets placed, session duration, clicks, and navigation paths within the platform.
• Transaction logs: records of all deposits, withdrawals, bonus claims, and game rounds, including timestamps, amounts, and outcomes.

Why We Are Entitled to Process Your Data

bbn88 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: processing that is necessary to fulfil the contract between you and bbn88, including account creation, transaction processing, and dispute resolution.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering (AML) rules, KYC obligations, and financial reporting requirements.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and improving service quality — provided such interests do not override your fundamental privacy rights.
• Consent: where you have actively opted in to receive promotional communications or where your consent is the specific basis for a given processing activity, such as the use of non-essential analytics cookies.

How We Handle Financial and Identity Documents

Financial data, including mobile wallet numbers associated with bKash, Nagad, Rocket, and Upay transactions, is stored in encrypted form on our secure servers. bbn88 does not store full debit or credit card numbers at any time. When you initiate a deposit or withdrawal, transaction data is routed through our payment partners' secure APIs using encrypted HTTPS connections. Our payment partners are responsible for the security of data within their own systems and operate under their own regulatory frameworks.

KYC documents — including your NID photograph and selfie — are stored on encrypted, access-controlled servers with strict internal access controls. Only authorised bbn88 compliance staff and our contracted KYC verification provider may access these documents, and only for the specific purpose of identity verification. KYC documents are retained for a minimum of five years following account closure, as required by applicable anti-money laundering regulations.

How Long We Keep Your Data

bbn88 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following retention periods apply:

• Active account data: retained for the full duration of the account's active lifetime. Account and transaction records are accessible to the user and to bbn88 compliance staff throughout this period.
• Closed account data: upon account closure, personal profile data is anonymised within 90 days. Transaction records and KYC documents are retained for a minimum of 5 years from the date of account closure to comply with anti-money laundering regulations. After this period, all retained data is securely deleted.
• Support communications: records of customer support interactions are retained for 3 years from the date of the interaction to facilitate dispute resolution and quality assurance.

Where you request deletion of your data before the end of the applicable retention period, bbn88 will delete or anonymise all data that we are not legally required to retain, and will restrict access to any data that must be retained for legal compliance purposes.

How We Protect Your Data

bbn88 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include: SSL/TLS encryption for all data in transit between your device and our servers; AES-256 encryption for sensitive data at rest, including KYC documents and financial records; strict role-based access controls limiting staff access to personal data on a need-to-know basis; automated monitoring systems that detect and flag unusual login activity, suspicious transaction patterns, and potential security incidents in real time; regular security audits and penetration testing conducted by independent security professionals; and secure, geographically redundant server infrastructure to protect against data loss.

While bbn88 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, bbn88 will notify affected users without undue delay and take all appropriate remedial action.

bbn88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will post a notice on the bbn88 platform and update the "Last Updated" date at the top of this document. If the changes are significant, we will endeavour to notify registered users via their registered mobile phone number. Your continued use of the platform following any update to this Policy constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how bbn88 processes your personal data, or if you wish to exercise any of your data rights, please contact our Data Privacy team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy-related enquiries within 5 business days.